MOQs on the Resicoat EV functional line vs the Interpon D2525 architectural system, payment terms split by first-order vs established-account, flat-rate BeNeLux shipping, and the path for custom / non-stock Akzo quotes. Anything unresolved routes to a real conversation through /contact.
The line-item MOQ on every Resicoat EV functional powder (HJF22R, HNF04R, HJC06R) is 20 KG per SKU.
There is no consolidated basket MOQ on top — two different Resicoat SKUs at 20 KG each is a valid checkout. Larger standing orders (200 KG+) unlock a tier-discount line item on the quote without raising the per-SKU floor.
The Interpon D2525 architectural line (YA218F, YJ204G, YK212G) runs on a higher per-line MOQ to clear AkzoNobel Belgium's batch minimum: 50 KG per SKU, with the full surfacer + primer + top-coat system shipped together so color continuity holds across layers.
Architectural standing orders above 500 KG per SKU per quarter negotiate a published annual rate — reach /contact for the framework before sizing a year-long facade program.
Prepayment on the first order. Every new CoatFlow account starts on a wire-or-card prepayment so the credit file is built against real, landed deliveries rather than a paper trade reference.
The first invoice captures your NL BTW, BE BTW, or LU TVA number so any subsequent reverse-charge treatment is clean on both sides from order two onward.
Once an account has cleared three landed deliveries, the standard term rolls forward to 30-day net on every subsequent invoice. We are happy to discuss earlier terms on larger standing orders once a baseline of deliveries has landed cleanly.
Direct-debit onboarding on the SEPA core scheme is available from the second invoice onward; SEPA B2B is supported for Benelux accounts that prefer the deferred-settlement pull leg.
One outbound carrier handles Netherlands, Belgium, and Luxembourg: a flat EUR 65 per pallet regardless of weight up to the 750 KG pallet cap, with the published 24–72 hour delivery window per country visible on the quote at quote time.
The freight term is DAP delivered-to-dock — there is no surprise surcharge layer the week the pallet lands. Two-pallet orders repeat the same EUR 65-per-pallet rate, so adding a second line never restarts the freight negotiation.
Anything that does not already live on a stock SKU shelf — custom RAL matches, non-catalogue finishes, project-specific packaging — routes through AkzoNobel Belgium as a manual quote. CoatFlow handles the introduction and the quote coordination so you deal with one inbox, not two.
For direct non-stock inquiries, the AkzoNobel Belgium sales line (+32 2 255 8882) is still the right first contact. Anything coming through CoatFlow carries our 5-day or 21-day lead-time pledge on top of Akzo's underlying quote window.